Shipping policy
Here's a professional Shipping Policy you can use for Did You Know Clothing:
Shipping Policy
Last Updated: July 17, 2026
Thank you for shopping with Did You Know Clothing. We are committed to getting your order to you as quickly and accurately as possible.
Order Processing
All orders are processed within 1-3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be extended. If there is a significant delay in processing your order, we will contact you using the email address provided at checkout.
Shipping Methods
We offer the following shipping options:
- Economy Shipping: 2-8 business days
- Standard Shipping: 2-5 business days
- Express Shipping: 1-3 business days
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping charges are calculated at checkout based on the shipping method selected and the destination of the order.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and billing information at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping address, please contact us immediately at didyouknowclothing@gmail.com. We cannot guarantee changes can be made once an order has been processed.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is the responsibility of the carrier. Did You Know Clothing is not responsible for carrier delays, lost packages, stolen packages, weather-related delays, or other circumstances beyond our control.
If your package appears to be lost, please contact the shipping carrier first. If additional assistance is needed, contact us and we will do our best to help.
Damaged Packages
Please inspect your order upon delivery. If your package arrives damaged, defective, or if you receive the wrong item, contact us within 7 days of delivery at didyouknowclothing@gmail.com and include photographs of the item and packaging.
Approved claims may be eligible for a replacement, store credit, or refund at our discretion.
International Shipping
At this time, international shipping may not be available to all destinations. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.
Contact Us
If you have any questions regarding shipping, please contact us:
Did You Know Clothing
Email: didyouknowclothing@gmail.com
We appreciate your business and thank you for supporting Did You Know Clothing.